In Queensland, carpet cleaning at the end of a tenancy is a serious matter. Property managers on the Gold Coast are thorough, and a poorly cleaned carpet is one of the most common reasons tenants lose part — or all — of their bond.
The rules changed in 2022 under the Queensland Residential Tenancies and Rooming Accommodation Act. Here's what you need to know.
Under current Queensland legislation, landlords can only require carpets to be professionally cleaned if they were professionally cleaned at the start of the tenancy (and this is documented in the entry condition report). If the entry report shows the carpets were professionally cleaned, you are required to return them to the same standard.
However — and this is important — even if professional cleaning isn't strictly required by law, if the carpets are visibly dirtier than when you moved in, the landlord can still claim bond money for cleaning costs. The safest approach is always to have them professionally cleaned before your final inspection.
A proper end of lease carpet clean from CCL includes:
Don't leave it to the last day. Book your carpet clean 1–2 days before your final inspection so carpets have time to dry fully and you can address any issues if needed.
Take photos of the carpets before and after cleaning. Keep your invoice. If there's any dispute, documentation is your best protection.
If there are stains you know about — wine, pet accidents, bleach marks — tell us when you book. Some stains can be treated; others may be permanent. It's better to know in advance than to be surprised at the inspection.
Prices vary depending on the number of rooms and the condition of the carpets. At CCL, our end of lease packages start from $143 for a single room and scale based on your home size. We provide a fixed price upfront — no hidden fees, no surprises on the day.
Book online for an instant quote, or call us on 0466 466 584 to discuss your specific situation.
Get an instant quote online or call us directly. Same-day service available across the Gold Coast.